MPI Greater New York

MPI Greater New York Chapter Solution

Since using Stova, event processes have become way more efficient. With the need to continuously recreate three types of meetings, MPIGNY is utilizing Stova's event cloning feature to quickly setup registration.

Attendees are enjoying using the software on their end as well. With Stova, not only is registering for an event a very user-friendly experience, but other features, like autopopulating attendee information, makes it an even faster process for reoccurring attendees. “Our members love the fact that, once they input their email address, the registration form self-populates for them,” says Stapleton.

“MPIGNY members also can edit their attendee information postregistration, a huge timesaver for both attendees and staff. Stapleton adds: “The ability for attendees to modify their own records without having to call our office and the option to issue professional looking invoices directly from the member record is a huge help.”

MPI Greater New York Chapter Event

MPIGNY regularly hosts education events for its members and for its March 2016 program, the organization partnered with the Disney Institute for a session on employee engagement.

Using Stova, the team responsible for planning “Disney’s Approach to Employee Engagement” created registration and information forms which included fields for program title and description, speaker information, venue information, specific ticket pricing and more. Without making the forms live and while still in test mode, the registration forms were sent to the meeting committee and to the Disney Institute who required advance approval of all materials and announcements related to that program.

Once registration was live, the MPIGNY team used the Stova's email module to send registrant confirmation emails, follow up emails to send to those who have not completed their registration and event reminder emails that were scheduled at their discretion. “Both after registration check-out and in the confirmation emails, our members particularly appreciated being able to see who is attending the meeting,” Stapleton says. “We like that this information is only available once you’ve actually registered.”

Following all their events, MPIGNY further utilized Stova to send evaluation surveys. For this event, the survey was customized with additional questions that the Disney Institute requested to be included, and they were also happy to have access to the corresponding survey reports afterward, says Stapleton.

The reports and data that Stova is able to provide is helpful for MPIGNY in planning successful events. She says, “The information we get from this important step helps us to plan future events that are truly meeting our members’ needs.”